7 Steps to Building Your Operating Systems | Houston Center SBDC

10:00 AM - 12:30 PM
Location: Houston Center SBDC, 1455 West Loop South, Suite 900, Houston, TX 77027

Registration is no longer available.

Building systems in your business does not need to be complicated or time consuming. In fact, there are only seven key steps to doing it right which will put your business on a path for smooth and efficient operations. Done right, these systems will help you create a better client experience, make onboarding new team members easy, and set yourself up for future growth.


  • Key steps to implementing systems
  • Building a business operating system
  • Using tools such as responsibility charts, RACI and Process Mapping to make building systems easy
  • Bridging client experience with intentional operating systems
  • Practical exercises so you leave the training with your own systems started

This class is intended for businesses owners and team members wanting to learn how to easily document and create systems for their business.


Andrew Buchan, Owner & Certified Business Coach, ActionCOACH – Houston Inner Loop

It is imperative to add sbdctraining@uh.edu to your approved senders' list to be able to receive event confirmations for SBDC events.

Please Note:

Each person attending an event must have their own account. Multiple people may not register under one account.

The SBDC reserves the right to cancel a class for insufficient enrollment, weather emergencies, and other unforeseen circumstances. Should a cancellation occur, we will use the email you provided to contact you.

Preregistration is highly recommended. If an event is canceled or postponed and you have not preregistered, we will not be able to contact you.

If you choose to register at the door, you will need your mobile device to complete your registration otherwise you will not be allowed to attend.

Satisfactory meeting room temperatures are difficult to maintain. Always bring a sweater or jacket to ensure comfort.

No children under the age of 16 are allowed in the workshop.

Only service animals allowed - If you need to bring a service animal with you to a workshop please contact us ahead of time.

Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the Houston Center SBDC at (713) 752-8488 for accommodations, or if you have questions about this class.


Andrew Buchan

Andrew Buchan is a results-driven business and executive coach with a passion for building systems that maximize business potential through effective processes. With a proven track record of helping entrepreneurs and executives achieve remarkable success, he is dedicated to unlocking the full potential of individuals and organizations.

As a business coach, Andrew specializes in providing strategic guidance and practical insights to small and medium-sized enterprises (SMEs) seeking sustainable growth. Through coaching, he develops customized strategies that optimize operational efficiency and drives revenue growth. His approach emphasizes the importance of leveraging systems to streamline workflows, enhance productivity, and boost overall performance.

With a collaborative and client-centric approach, he guides clients through transformative journeys that yield tangible and sustainable results. Andrews believes that every business has the potential to achieve greatness, and his mission is to unlock that potential through proven strategies and systems.


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