Join us for the fourth of five sessions of the Beaumont Business Academy! Real customer service seems to be a thing of the past at many businesses today. Learn from one of the best as Jeff teaches how to form a customer engagement culture at your business and how doing so leads to a loyal customer base and sustained profits.
- The importance of service as a culture
- How repeat customers drive your success
- How to get employee buy-in to a corporate culture
This series is best suited for business owners and managers looking to improve customer service and profits.
Jeff Dyson, Owner, M&D Supply
Lunch will be provided
This workshop is part of a five session series -
December 1 | 11:30 a.m. - 1:00 p.m.
It is imperative to add firstname.lastname@example.org to your approved senders' list to be able to receive event confirmations for SBDC events.
The SBDC reserves the right to cancel a class for insufficient enrollment, weather emergencies, and other unforeseen circumstances. Should a cancellation occur we will use the email you provided to contact you.
Pre registration is highly recommended. If an event is canceled or postponed and you have not pre registered we will not be able to contact you.
If you choose to register at the door you will need your mobile device so you can use it to complete your registration otherwise you will not be allowed to attend.
Satisfactory meeting room temperatures are difficult to maintain. Always bring a sweater or jacket to ensure comfort.
No children under the age of 16 are allowed in the workshop.
Only service animals allowed - If you need to bring a service animal with you to a workshop please contact us ahead of time.
Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the Lamar University SBDC at (409) 880-2367 for accommodations, or if you have questions about this class.