COVID has presented some unique interactions and situations as it relates to employees, coworkers and customers. Supporting your employees’ feelings and how they react to difficult and unusual situations will go a long way in them being able to provide superior customer service. During this webinar we will talk about having the conversation, finding ways to offer support, and offering strategies for diffusing uncomfortable interactions. You will learn new skills to take back to your Team that they can use with each other and customers.
Michelle L. Tucker Renfrow, MA, LPC
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