Offering GREAT Customer Service | Lamar State College Port Arthur SBDC

12/2/2021
1:00 PM - 5:00 PM
Location: Lamar State College Port Arthur SBDC, 1401 Procter Street, Port Arthur, TX 77640
  Amount
Add to Cart No Fee

Join us for an inside look on how you can develop and implement great customer service techniques to start, grow and succeed as a small business owner. You’ll learn how to draft a plan for establishing your own brand of customer service that will set you apart from your competition.  Register now and join the thousands of other business owners who have found success with the SBDC.

Highlights

  • Importance of offering exceptional customer service
  • Types of customer service
  • Providing customer service over the phone, social media, and face to face
  • Tips for following up with your customers

This class is intended for new and existing business owners who would like to improve or establish a customer service plan.

 

Presenter
Dana M. Espinal, MBA, LSCPA-SBDC Director

 

Registration fee for this event is being sponsored by: 

 

 

It is imperative to add sbdctraining@uh.edu to your approved senders' list to be able to receive event confirmations for SBDC events. 

 

Please Note:

The Lamar State College Port Arthur SBDC reserves the right to cancel a class for insufficient enrollment, weather related emergencies, and other unforeseen circumstances.  The email you provided will be used to contact you.    

Satisfactory meeting room temperatures are difficult to maintain.  Always bring a sweater or jacket to ensure comfort.

No children under the age of 16 are allowed in the workshop.

Only service animals allowed - If you need to bring a service animal with you to a workshop please contact us ahead of time.

Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the Lamar State College Port Arthur SBDC at (409) 984-6531 for accommodations, or if you have questions about this class.