Today’s restaurant customer has dramatically changed their buying habits. On-line ordering, curbside pick-up and third party delivery may forever change the way your guest looks at the restaurant experience you provide. Keeping your guests connected and increasing the ways they are able to choose your restaurant has become far more important because of COVID 19. This session takes a further look into the successful ways restaurant operators are communicating with and learning from their guests.
Chris Tripoli, FCSI, Hospitality Specialist
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