When your business encounters bad reviews or customer complaints on its social media pages, google reviews or other places online, it can be important to have knowledge of your legal rights and a strategy in advance. This allows you to move quickly and limit the damage from the negative online information.
In this session, you will learn the basic laws that affect what people can say online and potential strategies for you to be proactive in protecting your online business reputation. You will also learn how to handle the negative online commentary if it happens to your business.
Walk away knowing:
• Defamation laws in the State of Texas
• Different issues related to libel and slander
• First Amendment protections for Freedom of Speech
• Timing issues
• Response strategies
• Potential Damages to recover
Carol P. Keough, Managing Attorney/Owner Keough Law Firm, PLLC
Satisfactory meeting room temperatures are difficult to maintain. Always bring a sweater or jacket to ensure comfort.
No children under the age of 16 are allowed in the workshop.
Only service animals allowed - If you need to bring a service animal with you to a workshop please contact us ahead of time.
If you choose to pay at the door please add $20 to the registration fee.
Reasonable accommodations for persons with disabilities will be made if requested at least two weeks in advance. Contact the UH Bauer College SBDC at 713-752-8488 for accommodations, or if you have questions about this class.